Reference

Privacy Policy for Your fb168 Account

Your fb168 account, wallet, device and game-session records are covered by this Privacy Policy before you open the lobby from Jakarta or anywhere in Indonesia.

Account data scopeCookie choicesDANA OVO GoPay QRISLocal law access
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fb168 Privacy Policy for Your fb168 Account
PRIVACY CONTACTS

Contact Us About Privacy Requests

A privacy request needs the right route, because we must confirm the account before changing or sharing data. Start from the logged-in help panel when you can; it lets us see your username, recent login device and wallet status without asking you to repeat sensitive details. If you cannot log in, contact WhatsApp support during the stated hours and we will ask safe verification questions before moving the request forward.

Team online

Logged-in Help Panel

Message us from the account help panel so we can verify your account step first. For privacy updates, include your username, registered phone number, and the data you want corrected; avoid sharing wallet PINs.

24/7 Live Chat

Our chat team is available 24/7 in English for Indonesia. We can explain cookie settings, device alerts, and wallet record checks, then route complex privacy requests to the account team for written follow-up.

WhatsApp Privacy Desk

Use the WhatsApp link in the account area for privacy requests between 09:00 and 23:00 WIB. We may ask for your username and last payment rail, not your password.

ACCOUNT CARE

Data Care Across Aviator Sessions

Your privacy controls follow the way the lobby works on mobile and web. At login, we compare your device signal, browser cookies and account status so unusual access can be flagged before…

Account Identity

We use your username, registered phone number and password status to identify your account. When you ask for a change, we check recent login activity before editing personal data or wallet details.

Payment References

DANA, OVO, GoPay and QRIS records are stored as references, not as open wallet access. These references help us match deposits, handle failed credits and answer your payment privacy questions.

Cookie Controls

Cookies keep your session active, remember language choices and help detect repeated failed logins. You can clear them in your browser settings, though doing that may require a fresh account login.

Game Session Records

For titles such as Aztec Gems, Fishing God and Bingo, we keep session IDs and timestamps. These records help us answer account disputes while keeping chat agents away from unnecessary personal details.

Retention Checks

We keep personal data only while it is needed for account service, payment reconciliation, security checks or legal duties. After that, we delete, reduce or separate records from your active profile.

Request Handling

Privacy requests are handled by staff with account-level access, not by every support agent. We record the request date, contact path and outcome so you can ask for follow-up clearly.

Privacy Questions Before You Join

Before you open an account, we want you to know exactly how privacy works here. These answers cover the account data we collect, why wallet references matter, how cookies behave on your device, and how you can ask us to correct or delete records. If your question involves access, eligibility or local requirements, our answer will depend on local law and where service is permitted.

We collect the details needed to create and protect your account, including username, phone number, password status, login device, IP signal and support messages. Wallet references are added when you use DANA, OVO, GoPay or QRIS.

We keep payment reference IDs so our wallet team can match your transaction to your account, check failed credits and answer disputes. We do not need your wallet PIN or full app login details.

Yes. Contact us from the logged-in help panel or WhatsApp privacy desk. We will verify your username, recent device activity and one safe account detail before changing the phone number linked to your profile.

Cookies help keep your login active and connect session activity to your account. For Aviator or Andar Bahar, separate session IDs and timestamps may be kept for account checks, dispute handling and security review.

We keep account data while your profile is active and while records are needed for wallet reconciliation, support history, security checks or legal duties. After that, we delete, reduce or separate the data.

Only staff assigned to account privacy handling can see the full request. General support may confirm the contact path and ticket status, but sensitive changes are handled by the account team after verification.

You can ask us to delete or reduce personal data by contacting support. Some records may stay longer when needed for payment matching, security checks or legal duties in places where access is permitted.

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